Business: Global Process Management©

 Communication interfaces is the single most important aspect of Global Process Management. Yet “soft” or “people” issues are often overlooked in Lean, Six Sigma, BPM, and IT projects. An Institute of Management Berlin (IMB) study found that “Constructs of space & time are central to Lean & Just in Time methodology and even small variations in our internal or collective understanding of space & time can impact performance on several levels.” Constructs of space and time differ significantly between cultures and not addressing these differences will significantly impact your global process management in a negative way.

The oversight of people issues is the principle reason why technical projects and global process management initiatives fail. While a technical solution can have great efficacy, the failure rate of these projects, especially across borders, is most often due to lack of cross-cultural consideration. Global Process Management and Changes Management are carried out by people and you need to put people at the core of your solution strategy.

Universal Consensus Cross-Cultural Global Process Management help you identify and categorize issues as well as plan, assess, and mitigate problems in a programmatic, repeatable, and long-term approach that allows for sustainable organizational learning and knowledge transfer.

Our Solution

Universal Consensus has developed a Global Business Process Management program in conjunction with the specialized International Business Process Management firm BPMethods (bpmethods.com). Universal Consensus and BPMethods together have both the technical and soft skills to deliver a truly comprehensive and highly successful Global Business Process Management solution. This solution will achieve your core objectives such as building a more cost-efficient, agile, and more revenue-generating business.

Glocalization’ is a key international business culture term dubbed to mean establishing global vision with local adaptation. The concept pervades every aspect of global process management. There is tremendous divergence of global business process management across cultures and this divergence needs to be examined to eradicate legacy structures of organic growth and build a global process management platform for low-risk and cost-efficient international expansion.

Our Difference

Universal Consensus is committed to providing the highest quality training and global process management consulting services for clients. Our worldwide team conducts a comprehensive cross cultural solutions needs assessment in order to provide clients with tailored solutions to their global process management needs.

“Universal Consensus helped us enormously in expertly clarifying our company’s cross cultural differences and also developing very practical ideas and solutions to help us continue to grow as a Team.”

Simon Daw, Director of Global Innovation at WD40 had this to say about the Universal Consensus consulting, “Universal Consensus helped us enormously in expertly clarifying our companies cross cultural differences and also developing very practical ideas and solutions to help us continue to grow as a Team.”