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WHITEPAPER: Challenges in Cross Cultural Conflict Resolution
This white paper addresses the issues that impact conflict resolution when individuals from more than one culture are a party to the conflict. It then goes on to address The Universal Consensus Business Model of Intercultural Consensus (BMIC) ™ which is an adaptation of the Western Facilitative Mediation Model for non-Western cultures.
Feasibility Study: US Opportunities in the Brazilian Oil Industry Supply Chain
This document is a feasibility study of supply chain opportunities within Petrobras. The study provides a background of Brazil, and a synopsis of the Brazilian oil market, Petrobras, and Petrobras supply chain opportunities.
Petróleo Brasileiro S.A. , better known as Petrobras (NYSE: PBR), is an oil giant, the largest company in Latin America, and the 34th largest company in the world. Petrobras plans to spend $224.7 billion in their supply chain from 2011-2015. The possibilities for entry into the Brazilian market, due to this corporate monster’s resources, are astounding. Due to Brazilian bureaucracy and trade regulations, the challenges of entering the Brazilian market are equally staggering without access to the right deal and transition team. Read the rest of this entry »
Free PDF: Selling to South Korea
This section of slides on the Cultural Background of South Korea is a small part (less than one tenth) of Universal Consensus’s 3-day training called Selling to Koreans.
BOOK: Speak Milk. Drink Wine.
Speak Milk. Drink Wine recounts the life-changing experiences of the Hummel family who traded in their high-powered New York lives for a year of adventure in Italy, a chance for their children to transcend their culture, an opportunity for full-immersion language acquisition, and a once in a life time glimpse of their lives as Americans, from the outside in. While it is in no way a business tool, it gives great insight into the life and philosophy of CEO, Denise Pirrotti Hummel and offers a poignant and humorous perspective of what happens when one tries to transcend or assimilate into another culture. The book is pending publication. Now available exclusively through Amazon.com, click below to buy now.
WEBINAR: Americans and the Chinese: Negotiations
This webinar is an introduction for Westerners who wish to do business with the Chinese, or who feel that their current business dealings with Chinese stakeholders will be enhanced by additional information about how the business and social culture functions. After viewing this webinar, you will “know what you don’t know” and be able to reach out to us or others for further information, if indicated, to enhance your understanding of the nuances of the culture, improve communication, including negotiations, and increase operational efficiency with the Chinese.
This is a MP4 file. It is viewable on all modern computers – OS X users can view with QuickTime, Windows users can use Windows Media Player or QuickTime for windows. VLC Player, an OpenSource alternative is also available for both platforms.
Why Cross Cultural Communication Consulting and Training?
Whatever your problems with intercultural communication, Universal Consensus can help.
There is no substitute for optimal international business skills in the form of cross cultural competence. Failure to optimize cross cultural communication skills creates intercultural communication barriers from which your business may not recover.
Implement the necessary intercultural communication training and fix any gaps, and your company will be at the cutting edge of business optimization across cultures, making the competition obsolete.



“Universal Consensus opens doors and opens minds.”
Garry Ridge, CEO, WD40